VOTED #1 by PC Magazine

Designed to optimize

administrative – front desk – clinical – revenue cycle management

PainManagement-Cloud, powered by WRS Health, is more than just an EHR & Practice Management software. This all-in-one platform, designed specifically to meet the needs of Pain Management specialists provides clinician-centered workflow solutions to continually improve and grow your practice.

Improve Practice Efficiency

Transform your practice’s workflow into a seamless and unified process.

  • Accurate Patient DataCapture real-time, accurate patient data
  • Optimize Workflows Optimize in-office and pain management workflows
  • Open New Revenue StreamsOpen new revenue steams


Data flows without interruption, without delay and without effort. Each component of our system is completely integrated, making it a complete and holistic solution for your Pain Management practice.

  • Laboratory and Imaging Connectivity: Effortlessly incorporate imaging tests and graphically notate affected areas directly into the patients’ charts on built-in image templates. Lab tests such as ANA, CRP and other blood tests can be ordered and received through our bi-directional lab interface, saving your practice valuable time.
  • Customizable Scheduling Suite: Easily customize your in-office and pain management procedure appointments based on your preferences allowing you to maximize availability while safeguarding your time. Based upon certain criteria such as diagnosis or medication, you can automatically recall or alert patients by email or phone to schedule a follow-up appointment.
  • Patient Portal: All demographic, insurance and medical information, entered by your patients, flows directly into the EHR, pre-populating fields throughout the system. In addition, patients can easily track vitals & test results, schedule an appointment and securely message their pain management doctor.
  • Referral Management: Through our secure and integrated fax queue, easily send a patient’s medical file to other providers in other specialties involved with the patient’s treatment plan.
  • Telehealth: Directly connected to the PainManagement-Cloud Scheduling System, our integrated functionality allows you to continue to monitor and evaluate patients remotely; relieving the patient’s discomfort of having to attend multiple in-person visits. Your front desk simply chooses the Telehealth appointment type in the scheduler and our system does the rest.
  • Reputation Management: Through automatic and integrated functionality that works directly with your provider’s schedule, your practice can proactively seek reviews from patients without increasing your workload or need for a 3rd party service.

Front Desk Bottlenecks Disappear

Ensure proper data entry prior to a patient’s appointment

  • Safeguard Provider’s Time Safeguard provider’s time
  • Complete and Accurate Patient Data Complete and accurate patient data collection
  • Reduce root cause of claim rejection Reduce root cause of claim rejection
  • Patient Satisfaction Foster a positive patient relationship


Front desk performance impacts all aspects of your practice, from revenue cycle, clinical encounters, schedule management, and patients’ perception of your practice. You can remove possible slowdowns by capturing complete and accurate patient information prior to every encounter.

  • Automatic Confirmation & Reminders: Our system automatically reminds patients of upcoming in-office and Telehealth appointments as well as pain management procedure follow-ups via customized email, phone, or SMS messages, reducing the number of no shows to optimize your workflow and safeguarding your provider’s time.
  • Automatic & Instant Insurance Eligibility Checks: When you add a patient to your schedule, the billing workflow includes an automated eligibility check on your patient's insurance to include co-pay, deductibles and out-of-network benefits. Fast and accurate real-time data helps you get paid accurately for all services performed in the office or hospital.
  • Virtual Waiting Room: Give your Telehealth patients the same experience as your in-office patients. Using two-factor authentication, patients can securely self-check in prior to their scheduled appointment, message your front desk staff, and access telehealth visits (if applicable) on a single platform.
  • Check-In Module: A great way to give new and established patients the flexibility to expedite your in-person or online check-in process. Patients can enter or correct any demographic and clinical information, including preferred pharmacy and ROS, as well as make any co-payments prior to the appointment.
Anti-CCP Test

Effortless Documentation

Promote efficiency, completeness, and consistency in charting

  • Eliminate manual data entry Eliminate manual data entry
  • Less time on paperwork Spend less time on paperwork
  • Customized defaults for common notes Customize defaults for commonly written notes, panels and procedures
  • Reduce risk Reduce the risk of human error


PainManagement-Cloud learns the way you chart conditions like degenerative disc disease, diabetic peripheral neuropathy, migraines, or neck pain and develops knowledge from all users on the platform. The system then stores your most commonly used medications, diagnoses, and procedures, and presents them to you for easy selection.

  • Pain Management Workflow: Ensure critical steps in charting, billing, and scheduling are properly addressed by helping you seamlessly manage any preoperative and postoperative care for pain management procedures and surgical encounters. Easily track the global period of surgeries. Pre-authorized CPT codes, specific to the diagnosis, are automatically queued for claims.
  • Quick Charting: Save time when it comes to completing pain assessment tests, review of systems, and charting requirements that are pertinent elements of any encounter, allowing you to track patient progress conveniently. You can tailor HPI templates to your preferences, eliminating redundancy in paperwork. In addition, specific modifier codes are associated with orders and procedures for optimal coding.
  • Patient Education: Commonly used educational content is tied to diagnosis codes that are charted in your encounter note. With one click, you can automatically email your patient materials that are relevant to their condition.
  • Medication Management: All the information you need to write a prescription in one place. Check possible interactions, drug formulary, and dosage amounts before electronically sending controlled and non-controlled prescriptions to mail-order or retail pharmacies.
  • Digital Pen: Automatically transmit information from pre-filled patient survey and clinical forms into the correct patient chart; eliminate repetitive manual entry for your staff and reduce the risk of human error.


Eliminate Root Causes of Billing Errors

  • Timely payments Receive timely payments
  • Claim accuracy Ensure claim accuracy using our triple scrub process
  • Automate billing tasks Automate everyday billing tasks
  • Revenue performance Gain insights on revenue performance


PainManagement-Cloud’s EHR and Practice Management system is built on a single, integrated system. From check-in to check-out, data entered flows through each aspect of the encounter, and populates the CMS 1500 form - automatically and accurately.

  • Automatic Population of Claim Form: Simply chart a discography, radiofrequency ablation, SI joint injection, or any other pain management procedure and a claim form will automatically be populated from the encounter note. The advanced E&M advisor will ensure compliance and inform you of note elements necessary to code at the correct level.
  • Automatic Posting & Adjustment: Payment entries are posted and adjusted automatically, removing any delay. Electronic deposits and automatic payment are integrated within the system, for accurate auditing.
  • Claims Scrubbing: Easily prevent claim denials and guarantee payment for services rendered with integrated CCI and LDL edits, allowing you to catch billing issues before they happen.
  • Clearinghouse Rejection Dashboard: In the rare event that a claim is rejected, you are immediately presented with the clearinghouse or insurer’s reason for denial so that the rejected claim can be instantly corrected and resubmitted.
  • Customized In-Depth Reporting: You need real-time information that is actionable. Rheumatology-Cloud provides you with a suite of reports that are run automatically and at intervals set by you. These reports instantly present all the information that you and your billing staff require to expedite correct and complete payments from all insurers and patients.

“Although we are currently experiencing uncertain times with COVID-19, I have come to rely on the stability and dependability of this system. Whether my staff and I are in the office together or working remotely, we have full access to our patients’ records and schedules. In conjunction with telemedicine, it was the primary reason we were able to see 70%+ of our patient base during the height of the pandemic.”


“I like the templates for procedures and operative things. There are several templates that work well for me. The whole note is useful. As far as templates, you can develop your standard protocol for follow-up post-operative visits.”